Privacy Policy

1. Overview

VigoréMD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vigoremd.com or use our telehealth services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following types of information:

• Personal identification information — name, email address, phone number, date of birth, and mailing address
• Health information — information you provide in your health assessment, medical history, and any communications with your assigned physician
• Payment information — billing details processed securely through our payment processor. We do not store full payment card numbers
• Usage data — pages visited, time spent on site, browser type, IP address, and device information collected automatically

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our telehealth platform and services
• Connect you with licensed healthcare providers for evaluation and treatment
• Process your subscription payments and fulfill prescription orders
• Send administrative communications including appointment reminders and prescription updates
• Respond to your inquiries and provide customer support
• Comply with applicable legal and regulatory requirements
• Improve and optimize our website and services

4. HIPAA Compliance

To the extent that we create, receive, maintain, or transmit Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), we comply with all applicable HIPAA requirements. Your health information is handled in strict accordance with federal and state privacy laws. We maintain a Business Associate Agreement with our pharmacy partner and clinical platform provider.

5. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Healthcare providers — licensed physicians who evaluate and treat you through our platform
• Pharmacy partners — licensed compounding pharmacies that fulfill your prescriptions
• Clinical platform providers — technology partners who operate our telehealth infrastructure under HIPAA-compliant agreements
• Payment processors — to process your subscription payments securely
• Legal compliance — when required by law, court order, or governmental authority

6. Data Security

We implement industry-standard security measures to protect your personal and health information, including encryption of data in transit and at rest. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your experience and analyze site traffic. We use Meta Pixel to measure the effectiveness of our advertising. You may disable cookies through your browser settings, though this may affect certain site functionality.

8. Your Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, contact us at hello@vigoremd.com.

9. Children's Privacy

Our services are intended for adults 18 years of age and older. We do not knowingly collect personal information from individuals under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:
VigoréMD
Email: hello@vigoremd.com
Phone: 1-833-VIGORE-5
Website: vigoremd.com